SHIPPING & RETURNS

SHIPPING POLICY

It usually takes us 2 days to dispatch your order from our end. It takes the courier companies 5-7 days to deliver the order. So the total delivery time is 7-10 Days.

We have partnered with leading courier companies to deliver your products as fast as possible.

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RETURN & EXCHANGE POLICY​

Not satisfied with the product? Email us at returns@noobness.me within 7 days of receiving the product and get your product returned and 100% money refunded.

 

Cancellation by Noobness –

Under certain circumstances it might not be possible for us to accept an order and we may be compelled to cancel the same. We reserve the right to refuse or cancel any order for any reason at our sole discretion. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also ask for additional verification or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after you are charged, the said amount will be reversed back in your account in the within the next 15 working days.Manner of Refund:If the order is cancelled and refund is approved, for any reason the refund is awarded in the same manner as the payment was done in.

Reasons for returns:
 
Courier Returns:
Courier Returns occur when the order is undelivered and marked as ‘Returning to Origin’ (RTO). Please find below the potential reasons for the order being marked as RTO
Reasons for undelivered shipment

  • Customer not contactable

  • Incomplete address

  • COD amount not ready

  • Future delivery requested by the customer 

  • Self-pickup requested by the customer 

  • Customer refused delivery

  • Door/premises/office closed

  • Pincode not serviceable


Please also note that if the pin code becomes unserviceable after the order is placed, we shall be responsible for the RTO and as a result, refunds will be processed from our end. 
Incorrect Address – If the address provided by you for delivery is found to be incorrect by the courier personnel, and if an address correction is requested, you will be charged Rs. 65 + GST for correcting the address after the shipment has started travelling.
 

For return requests you can email us at: returns@noobness.me

​​RETURN & EXCHANGE POLICY​ (Digital Files/Products)

For Digital products such as Clothing Designs we offer 100% Money-Back Guarantee. All you need to do is, email us at returns@noobness.me and tell us the product you want to get refund for. It's that simple.